Manthan Plaza, Nehru Road, Santacruz East, Mumbai - 400055
Tue - Sun, 10 am - 8.pm, Monday - closed

Privacy Policy

Last Updated: December 2024

1. Introduction

Property Dispute Solution ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website propertydisputesolution.com (the "Website").

Please read this Privacy Policy carefully. By using our Website, you consent to the data practices described in this policy. If you do not agree with the practices described in this Privacy Policy, please do not use our Website.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Contact us through contact forms on the Website
  • Request a call back or consultation
  • Subscribe to our newsletter or updates
  • Submit inquiries or feedback
  • Communicate with us via email or phone

This information may include:

  • Name
  • Email address
  • Phone number
  • Address or location
  • Subject of inquiry
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of access
  • Device information

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect and store information about your preferences and browsing activities. Cookies are small data files stored on your device that help us improve your experience on our Website.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of the Website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To respond to your inquiries, provide information about our services, and facilitate consultations
  • To Communicate: To send you updates, newsletters, and respond to your requests
  • To Improve Our Website: To analyze usage patterns, improve user experience, and enhance Website functionality
  • To Maintain Security: To protect against fraud, unauthorized access, and other security threats
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes
  • For Business Operations: To manage our business operations, including record-keeping and administrative purposes

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Website hosting and maintenance
  • Email service providers
  • Analytics and data analysis services
  • Customer support services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

  • Court orders or legal processes
  • Government investigations
  • Compliance with applicable laws and regulations

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to your personal information
  • Correction: The right to request correction of inaccurate or incomplete information
  • Deletion: The right to request deletion of your personal information
  • Objection: The right to object to processing of your personal information
  • Data Portability: The right to receive your personal information in a structured format
  • Withdraw Consent: The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

8. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Website, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. Confidentiality of Legal Documents

Property Dispute Solution maintains strict confidentiality regarding all legal documents and information shared with us. Documents and information provided to us through email or other means are treated with the utmost confidentiality and are used solely for the purpose of providing our services.

We implement appropriate measures to ensure that:

  • Legal documents are stored securely
  • Access to documents is restricted to authorized personnel only
  • Documents are not shared with unauthorized third parties
  • Confidentiality is maintained throughout our service delivery

13. Compliance with Indian Laws

This Privacy Policy is designed to comply with applicable Indian laws and regulations, including:

  • The Information Technology Act, 2000
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Any other applicable data protection laws

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Property Dispute Solution
Shop No 44, Ground Floor, Manthan Plaza
Nehru Road, Near Vakola Church
Santacruz East, Mumbai - 400055
Phone: 7303701551
Email: admin@propertydisputesolution.com

We will respond to your inquiries within a reasonable timeframe and in accordance with applicable laws.

15. Consent

By using our Website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, please do not use our Website.

Address :

Shop No 44, Ground Floor, Manthan Plaza Nehru Road, Near Vakola Church, Santacruz East
Mumbai - 400055.

Phone no :

7303701551

Email Id :

admin@propertydisputesolution.com